Microsoft Dynamics 365 Marketing Specialist
We are currently looking for a Microsoft Dynamics 365 Marketing Specialist with strong experience in building marketing forms and designing customer journeys — specifically using the Real-Time Marketing module.
The ideal candidate will also have a solid understanding of CRM processes and will be able to manage the full workflow autonomously, from design to execution. This opportunity is part of a high-impact marketing automation stream within a broader CRM strategy.
Key Responsibilities:
• Design and implement Real-Time Marketing Journeys within Dynamics 365
• Create and customize marketing forms, pages, and email templates
• Integrate forms and journeys with CRM entities and customer data
• Collaborate with marketing and CRM teams to align business goals with technical implementation
• Monitor and optimize customer journeys based on engagement data
• Ensure GDPR compliance and best practices in customer data usage
• Maintain clean and structured documentation of the marketing automation workflows
Mandatory Skills:
• Minimum 3 years of hands-on experience with Microsoft Dynamics 365, especially in the Marketing module
• Solid expertise in Real-Time Journeys (experience with Outbound Marketing is a plus)
• Strong understanding of CRM data models and customer segmentation
• Proven ability to work autonomously and take ownership of end-to-end processes
• Familiarity with marketing automation best practices, A/B testing, and analytics
• Proficient in English (written and spoken)
Nice to Have:
• Experience with Power Platform (Power Automate, Power BI, etc.)
• Microsoft Certifications (e.g., Dynamics 365 Marketing Functional Consultant Associate)
• Knowledge of HTML/CSS for email and form customization
• Background in digital marketing or customer engagement strategies
What we offer:
Competitive salary
Flexible hours
Hybrid
Monthly entertainment gatherings
Free Coffee
An amazing rooftop at our office
